American Pond Kit FAQs

Frequently Asked Questions About American Pond Kits

Frequently Asked Questions (FAQ's) about American Pond Kits is an educational tool for both the beginner and advanced Pond Installer. We have listed questions about the "American Pond Kit" in and easy to read format in order to provide you with a greater understanding of Pond Construction.

By researching a good list of frequently asked questions on Pond Kits, you will learn tips and tricks in areas of pond construction, pond maintenance, Pond Design, tools, predator control, plantings, and the list goes on. Use all of our Frequently Asked Questions pages to get well rounded on the subject of Pond Kits.

If you have a question regarding American Ponds and you don't find the answer here, take advantage of our TalkPonds^TM message board. Post your questions, suggestions, and experiences on our open forum for all to learn from. We will continue to develop these FAQ pages and our TalkPonds™ forum because as the care and maintenance of American Pond Kits and the water garden industry evolves, we will strive to keep everyone updated with the latest and greatest news.

Question 1: I can't seem to find the right Kit to fit my pond design. Can you custom design a Pond Kit to fit my pond?

Answer: YES! We stock a wide variety of American Pond Kits both beginner and professional, to accommodate as many pond designs as possible, however if you have a unique pond design the standard kits may not be right for you. We can definitely, custom fit a Kit to fit your custom design.

Feel free to email us photos of your site location and submit drawings, or even a rough sketch of your ponds design to our construction headquarters. We will have a designer review your project and prepare a custom American Kit, fitting you with the proper liner size and pond equipment for your project.

Question 2: What kind of warranties do you offer?

Answer: American Pond offer some of the best warranties in the pond industry! Our biological waterfall units and skimmers have a LIFETIME WARRANTY, our pond liner comes with a 20 YEAR WARRANTY and depending on which American Pond Kit you purchase, our pumps come with a TWO YEAR WARRANTY & THREE YEAR WARRANTY depending on which American Kit you choose.

Question 3: How do I go about adding a stream to my Kit?

Answer: If you are planning to construct a stream in your designs, we can add additional liner and plumbing if necessary, to accommodate your plans. For example, if you are planning on a six foot stream, we would suggest a ten foot by ten foot piece of pond liner. It is reccommended to have at least 12" to 24" of over lap during pond construction next to the biological waterfall filter and also where the stream enters the pond. Excess stream liner should ALWAYS be cut after the waterfalls and streams are working so adjustments can be made.

Question 4: What happens if I'm in the middle of the construction phase and I get stuck on one of the installation steps? Will you be able to assist me?

Answer: Have no fear, we have a team of experts that are just a phone call away that have plenty of experience with American Pond Kit installations and are there to help you. Our company prides itself on customer service! Remember we aren't just an internet store selling pond kits, we actually have a Pond Construction crew that builds ponds EVERYDAY! Our pond designers have actually been in the trenches building ponds, our Warehouse Leader has spent months in the trenches with The Pond Diggers and believe it or not we have had our office girls in the trenches a time or two!

If you run into a problem during construction with your American Kit, sorry for the pun but, WE'VE BEEN THERE, DUG THAT! Most of the problems you run into, we will be able to assist you right over the phone sight unseen. If our staff is unfamiliar with you situation you will be redirected to one of our pond construction Super Intendants at the soonest available time, usually within 24 hours.

Several or our Pond Kit purchasers have taken the time to photograph their pond construction step by step and send us the photos, via email, for a play by play take on the process for FREE ADVISE. Additionally, we have a great resource available to you 24 hours a day at our TalkPonds^TM Message Board! On the message board you will find a Tech Department where you just may find the answers to pond construction questions already posted.

Question 5: How deep can I dig my pond using the pre-cut pond liner?

Answer: The pre cut liner in your American Pond Kit will provide you with enough liner to dig your pond two-foot deep. If you plan on digging your pond deeper, you may need to purchase the next size Kit. Feel free to call our office toll-free at 800-522-5043 to help you make a decision on which Pond Kit is right for your design.

Question 6: What else do I need to complete my pond, besides an American Pond Kit?

Answer: With our American Kits you will have all the components you need to complete a wonderful waterscape. However, you will need boulders, rocks, cobbles, ornamental gravel and possibly some mulch to naturalize your waterscape. Additionally you will need to aquire some aquatic plants for the eco-system.

Some extras that are frequently added to the American Pond Kit are: Underwater pond lighting, automatic waterfill assemblies and waterfall foam when building streams and more elaborate waterfalls. If you need help determining how much rock and gravel you need for your waterscape don't hesitate to call our pond construction headquarters for help.

Question 7: If I want two waterfalls with my Kit, do I need a second waterfall pump?

Answer: YES & NO. That question will ultimately depend on your expectations of the waterfall. If you want a raging waterfall then, Yes, you will possibly need an additional pump. If you are looking for a tranquil waterfall then, NO. If the tranquil waterfall fits your expectations, then you can add an additional waterfall filter and a manifold assembly to your American Pond Kit and you will be in business. On the other hand if you are looking for roudy waterfall, quite frequently we can upgrade your pump to a larger model providing your with more flow to meet your waterfall expectations.

The Freedom Series American Pond Kit is designed for the beginner pond builder attempting to get their feet wet into the wonderful world of water gardening at affordable prices.

The Professional Series American Pond Kit is a higher grade of pond equipment for contractor pond installations. Both Grades of Kits have LIFETIME WARRANTIES on the skimmers and waterfall filters and TWO & THREE YEAR WARRANTIES on pumps.

Our American Pond Kits include a biological waterfall filter and skimmer that have been MANUFACTURED IN AMERICA!