Sale Prices Policy

Sale prices for our on-line store can be honored through on-line purchases only. Our in-store prices may vary from our website specials.

Of course you are wondering why our prices on -line are different and why shouldn't you be able to walk in and receive the discount and/or save on shipping!

Our retail store and warehouse offices are staffed with pond specialists and members that are busy supporting our water feature construction and pond maintenance crews. We are also able to provide our walk – in customers with individual attention, on hand items from our inventory to inspect, test and give installation recommendations and instruction.

Because our on-line is shopper is thrifty, quick and to the point, we spend far less time on an order that we are able to drop ship to you without having to inventory the stock, handle it or spend time on the phone or in person to help complete your order. The cost of having an in-person customer service is an increased overhead thus having to pay for the store space, training of our employees, and other considerations that are not present on-line.

We're happy to offer sale prices at a reduced rate to you through our on-line store and feel certain that you will be satisfied with your purchase no matter where you decide to buy.